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Friday, November 25, 2011

It's All About Execution!

With the busy season upon us, execution becomes more important to ensure that your customers receive their order in time. Below are a few things to keep in mind to avoid delays:

Order Forms: Make sure they are filled out correctly before separating payment. Provide a correctly filled out sample to each of your sellers.

Tabulating/Ordering: Be sure that each order is double-checked for accuracy before it is forwarded to the fundraising company. Make sure you take a look at the order verification to double check your quantities as there may be some companies that will not offer replacement orders or returns.


Payment:The form of payment will determine when your order ships. If you pay with an organization check or electronic payment, be aware that your payment will be held for a few days until it clears the bank. If you are mailing your check, take into account the transit time.


Delivery: Consider the date that you would like to receive your order. Calculate the time your payment needs to clear, transit time, and order processing. For example if a company has a 10 business day policy and you place/pay for the order on December 2nd, your delivery date will be December 16th.


Force Majeure: There are instances that are beyond your fundraising company’s control that may delay your shipment. Especially during the winter season, blizzards may shut down offices and shipping carriers may not be able to pick up or deliver orders. Also note that once an order is picked up by UPS or Fed Ex, companies do not have control of how it is handled.


By having a flawless execution, you will able to have a stress free fundraising!

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